Exceptional Guarantee for All Crystal Chandeliers
Warranty 5 years
We test the quality and safety of all our chandeliers according to the strictest European norms. Thanks to our masterful craftsmanship, high-quality materials and advanced technologies, we provide an exceptional 5-year guarantee for all of our chandeliers.
Should anything break or get damaged, we fix it or send you a replacement.
Service support
We guarantee 10 years of service support for all chandeliers. Even if we discontinue your chandelier type, we keep spare parts for it in stock for the next 10 years.
How may I help you?
Sarka Novakova
Sales officer for English speaking
Please send all complaints to our colleague Šárka Nováková - email: novakova@artcrystal.cz. We will do our best to resolve the situation to your satisfaction.